Stamford Plaza Brisbane – Accessibility Review

woman in wheelchair amongst paintings on an easel and the walls of colorful abstracts and bust of woman

Stamford Plaza Brisbane Hotel

Edward Street & Margaret St, Brisbane City 07 3221 1999

https://www.stamford.com.au/spb

Stayed – February 2018

 

Location

The swanky Stamford Plaza Brisbane Hotel is situated in the very accessible central business part of Brisbane, a short roll to many great restaurants and Eagle Wharf. I loved being next to the picturesque and wheel-friendly Botanical Gardens that face the Brisbane River but that was secondary to the fact that it is located in BRISBANE and as a warm climate lover living in Melbourne that is a big 10 out of 10 score at the outset. We were also attending a fabulous family wedding in Brisbane’s funky upgraded West End which was an easy cab ride away. The repurposed warehouse complete with David Bromley artwork was a delightful and original setting for the nuptials.

 

Please click to open full images

 

Dining

Breakfast was plentiful and full of variety with a choice of dining in or sitting under a large covered patio area and enjoying the river activity. One morning we were at breakfast there was a torrential downpour that was quite lovely. Being safe and dry while still feeling part of the cacophony of precipitation and watching the fattened energetic rain drops stream down the outside of the transparent screens felt deliciously tropical.

Website and Booking

The website had absolutely no mention of anything to do with accessibility, considering neither the hearing challenged, visually impaired or physically disabled. Upon talking with reservations, I found out that only once you are in the booking section and know to pick the Superior Room that you get the choice of one with accessibility. I tried that and still couldn’t get an option.

Booking had to be made via a phone call, but it was easily handled and all queries including forwarding photos to me were answered promptly. The staff were friendly and helpful at every stage and liaised very well with our equipment hire company.

Interestingly and dismayingly this 252 room hotel only has 1 accessible room to offer, fortunately it is their ‘Superior room” type , and with a view of the Story Bridge and an attractive stretch of the Brisbane River it is beautifully positioned.

Parking

Parking is onsite, at $57 per night via concierge or $45 per night for self-parking, depending on availability. There is comprehensive travel information here on their website.

Interior

Entrance to the foyer is via a small ramp cut into the gutter from the drop off area. There is a lovely semi-covered outdoor area off to the side of the foyer complete with an outdoor bar. The uncovered part can be accessed via the side foyer doors but if you wish to go to the covered area it’s a trip out the front doors again and around a bumpy small path.

The foyer is elegant and vast with easy entry lifts at the far end and corridors that are wide enough for chairs. I wheeled by a couple of groups of carefree High Tea enjoyers happily living in the moment and taking a break from any carb free, dairy free, alcohol free, fun free restrictions.

The actual room has a wide entry (I’ve got to start measurements soon!) to a short hallway with the accessible bathroom coming off to the left. I found the entrance to this room with only a small lip/bump dividing the floor surfaces.

Please click to open full images

The bathroom has the requisite roll-under basin, flick taps, toilet with plenty of space around it, hand rails and a vast roll-in shower with adjustable hand-held shower head. The bench has good space but still was a little high for me. This is all accessed by plenty of space for a hoist and shower/commode with an extra person.

Please click to open full images

The lovely corner bedroom with magnificent views could be a bit larger and I would recommend anyone in a power chair ask for measurements first. Transferring to the bed via a hoist we found impossible. The room is a bit small and the bed has no clearance for the legs of a hoist. The placing of a power chair to charge overnight would be a bit tricky, especially if you had suitcases as well. I’m sure the hotel staff would relocate the room’s table and chairs if this was an issue. There is  a handy  option for a connecting room from the small entry hall as well.

In summary

 

Please click to open full images

 

Overall, we thoroughly enjoyed our time at the Stamford Plaza Brisbane and would recommend to someone in a manual chair, but I’m not sure a power chair would be as easy.  I would like to see the booking process for an accessible room be as easy as it is to book a ‘normal’ room but I can’t fault the hospitality of the staff at every point of our stay, the hotels location and the beautiful breakfast.

 

 

 

 

You may enjoy more of my posts:   When Car Driving Can No Longer Be      Me And My Wheelchair Go For a Drive           Everyone Loves It When The Mailman Arrives – Sometimes more Than Others      Her Majesty’s Theatre Melbourne Accessibility Review

Share your wheel thoughts here